Position Title: Computer Technician.
Reports To: Director of Technology
Qualifications:
- Formal education and/or training in computer science, computer repair and/or related technologies.
- Experience with troubleshooting and repair of computer equipment in a multi-OS stand-alone and network environment.
- Experience with troubleshooting software related issues for a variety of software packages, including Microsoft Office.
- Strong people skills in working around students and working with technical and non-technical people.
- Proven ability to effectively handle multiple priorities.
Responsibilities:
- Assure District computer systems are operational in cooperation with the Building Contacts, Director of Technology and technology vendors through the technology maintenance process.
- Assist in the maintenance of audiovisual, telephone and networking equipment.
- Stage voice and data cabling projects.
- Fully build, service, and install PC's (hardware and software)
- Maintain and troubleshoot any network related issues (WLAN, LAN, VLAN, WAN)
- Assist with server maintenance and upkeep (backups, restarts)
- Keep data closets neat and well documented
- Assist with user accounts (access, e-mail, lockouts)
- Create and deploy software images across multiple buildings and classrooms
- Assist with AV Setups for presentations (events, board meetings, assemblies)
- Printer installation and repair (local, network)
- Assist with IT Project Management during building renovations
- Utilize the helpdesk to keep clients informed about the status of their requests
- Maintain confidentiality while dealing with passwords lists and access to camera systems, servers, e-mail, voicemail and other critical systems
- Work with other Technology Group Resources to focus on the three Technology Group Objectives and Responsibilities;
- As economically possible, keep district technology functional,
- Develop knowledgeable teachers, staff and volunteers, and
- Help chart and maintain the cost effective acquisition and use of district technology.
- Participate as a technical resource for various district committees and organizations as requested by the Director of Technology.
- Perform other tasks as assigned by the Director of Technology and Superintendent.